At Runway Romance, it's important to us that you love your purchase. If it's not love, please contact us to arrange an exchange, store credit or refund for the return of your items. Returns must be in the state you received them with the original tags attached. All returns must be shipped or dropped off at one of our pick-up locations within 30 days of the date you received your order (delivery or pick-up date). All items marked as final sale in the description of the product are not eligible to be returned for a refund, exchange or store credit. 
  • If you choose to exchange your item, provided an exchange is possible, we will cover the shipping charges to send the new item to you. However, you will need to cover the shipping charges to send the item that didn't work for you, back to us.
  • If you choose to receive a store credit, we will provide you with a free shipping code for your next order that will be valid for 90 days. Note: the store credit does not expire, only the free shipping code will. However, you will need to cover the shipping charges to send the item that didn't work for you, back to us.
  • If you choose to return your item for a refund, you will need to cover the shipping charges to send the item that didn't work back to us. 

To initiate a return, please contact us at contact@runwayromance.com.

What are you looking for?

Your cart